Privacy Policy

1. Information we collect

Mycel collects the following information when you register for and use the service:

• Account information: the username, email address or phone number you provide when registering in the console.
• Call logs: records of API calls, including time, endpoint, request identifier and points charged, used for billing and troubleshooting.
• Payment records: the amount, time and status of top-up orders, used for reconciliation and after-sales handling.

2. How we use information

The information above is used only for:

• Providing and maintaining the service: account identification, billing, balance lookup and troubleshooting;
• Security and risk control: detecting abnormal calls and preventing abuse or attacks;
• Necessary notices: service changes and ticket replies directly related to your account.

3. We do not sell your data

We do not sell your personal information or call data. We do not share your information with third parties except: where necessary to complete essential functions such as payment; where required by laws, regulations or competent authorities; or with your explicit consent.

4. Data security

• All traffic is encrypted over HTTPS;
• Sensitive credentials such as API keys are stored encrypted and never shown in full on pages or in logs;
• Data access follows the minimum-necessary principle, and backend access is logged.

5. Your rights

• Access: view your account information, points balance and call records in the console at any time;
• Export: request an export of data related to your account via a manual ticket;
• Deletion: request deletion of your account and related personal data via a manual ticket, except records we must retain under applicable laws (such as payment reconciliation records).

6. Cookies and local storage

To keep you signed in and remember your interface preferences, we use cookies and local storage (localStorage) in your browser to store login credentials and settings. This data stays on your device and expires once you sign out or clear your browser data. We do not use third-party advertising or tracking cookies.

7. Minors

The platform is intended for developers and adult users. Registration and use by minors are not supported.

8. Updates to this policy

This policy may be updated from time to time. Updates will be published on this page, and material changes will be announced on the site or via in-app notices.

9. Contact us

If you have questions about this policy or wish to exercise the rights above, contact us via the email address in the footer.